Useful numbers & links

Domestic abuse or violence is a crime and should be reported to the Police

If you are in immediate danger Call 999

For non-urgent Calls 101

Silent Solution

If you can’t speak to the Police, still dial 999, listen to the questions, and respond by making a noise such as coughing or tapping the handset.  On mobiles, if prompted, press 55, which lets the Operator know it is a genuine emergency, and you will be put through to the Police. (Note, if the Operator does not hear anything from you, they will hang up).

Merseyside Police have specialist domestic violence officers who can help, inform and support anyone experiencing domestic abuse.

To report domestic abuse, you can contact:

  • On Twitter @MerPolcc
  • By calling 101
  • By calling Crimestoppers, anonymously, on 0800 555 111
  • Contact your local neighbourhood policing team (http://www.police.uk)
  • In an emergency always call 999

The Vulnerable Person’s Unit
0151 777 6519

Download the Stay Safe at Home Info Sheet

Other Organisations who offer help and support

National Domestic Abuse Helpline (Refuge)
Freephone: 0808 200 247 (24 hours)
www.nationaldahelpline.org.uk

Knowsley Safeguarding (Adults, Young People and Children)
0151 443 2600
www.knowsley.gov.uk

Knowsley Community Hub Healthwatch
0300 77 77 007
www.thelivewelldirectory.com

Elder Domestic Abuse
0808 200 247
www.nationaldahelpline.org.uk

Female Genital Mutilation Helpline (FGM)/NSPCC
0800 028 3550
www.nspcc.org.uk

Galop Helpline (for lesbian, gay, bi-sexual and transgender people)
0800 999 5428
www.galop.org.uk

Honour Based Violence/Forced Marriage Helpline (Refuge)
0808 2000 247 (24 hours)
www.nationaldahelpline.org.uk

Jewish Women’s Aid Helpline
0808 801 0500
www.jwa.org.uk

Listening Ear Counselling Service
(Knowsley Resident’s only)
0151 488 6648
www.listening-ear.co.uk

Men’s Advice Line
0808 801 0327
www.mensadviceline.org.uk

NSPCC Helpline
0808 800 5000
www.nspcc.org.uk

Paws for Kids – Endeavour Project
Temporary fostering of pets
01204 394 842
www.pawsforkids.org.uk

Polish Domestic Violence Helpline
01270 250 390
www.polishdvhelpline.org

Rape Crisis
0330 363 0063
www.rapecentre.org.uk

RASA Merseyside Helpline (Rape & Sexual Abuse)
0151 666 1392
www.rasamerseyside.org

Respect phoneline
0808 802 4040
www.respectphoneline.org.uk

Rights of Women
0207 251 6575
www.rightsofwomen.org.uk

Samaritans (Confidential emotional support)
0330 094 5717
www.samaritans.org

Suzy Lamplugh Trust (Charity for personal safety)
0808 802 0300
www.suzylamplugh.org

Victim Support
0333 251 4963
www.victimsupport.org.uk

Victim Care Merseyside
0151 353 4003
www.victimcaremerseyside.org

Women’s Aid
01744 735477
They also have a Live Chat
www.womensaid.org.uk

Women’s Self Injury Helpline CASS
0808 800 8088
www.selfinjurysupport.org.uk

Young Persons On-Line Counselling
www.there4me.com (11 to 16 years)
www.kooth.com