Working for us

Working for Us

Three exciting opportunities have become available at The First Step in Knowsley. Are you passionate about supporting people who have experienced domestic abuse? Are you the person who can help take our refuge forward? If so, we would very much like to hear from you.

The First Step has been providing services to people affected by domestic abuse since 1996 and provide community-based services for victim/survivors across all levels of risk as well as a refuge for women and children escaping domestic abuse.

The First Step works across two sites:

  • Community services based in the Old Schoolhouse, Huyton
  • Accommodation service of a women and children’s refuge based in Knowsley

We currently have a staff team of 17 with 6 based in the Old Schoolhouse and 11 at the refuge. The Refuge Manager and the Deputy Refuge Manager are based at our refuge in Knowsley, Merseyside.

The First Step is an organisation where we work together as a team and have a supportive and empowering culture. We were founded with the people we support at the heart of everything we do, and we still have that focus across all the services we provide. Our behaviours and values reflect this, and we are excited to speak to applicants who want to work in this way. Please do apply if you bring new ideas to the table, wish to learn and embrace best practice, and are committed to every service user having the best possible experience here with us.

For an informal discussion with our CEO about either role please contact enquiries@thefirststep.org.uk.

 

Female Refuge Manager*

The postholder, reporting to the CEO, is responsible for ensuring effective, appropriate, quality services are provided, within a safe & supportive environment, for women & children who have experienced domestic abuse.  The postholder will also be responsible for managing the Refuge team and for the operational and comprehensive management of Ross House Women & Children’s Refuge, including out of hours and on call provision.

Hours: 35 per week, working a shift pattern

Salary: £29,500 plus 6% pension contribution

*Exempt under the Equality Act 20, Schedule 9, part 1.

Note that successful applicants will be required to complete an Enhanced Disclosure and Barring Service application (a conviction will not necessarily be a bar to obtaining a position)

Documents

How to apply

Please submit your CV and up to 300 words (per question) on each of the following questions:

  • Why do you want to work for The First Step?
  • What is your experience working with people who have been affected by domestic abuse (or other vulnerable groups)?
  • What do you think is most important when supporting people who have experienced domestic abuse?

In addition please tell is on up to 2 sides of text on how you meet the person specification on the job description.

Email the above, along with your supporting documents to enquiries@thefirststep.org.uk

Closing date for completed applications is 9am Wednesday 10th March, with interviews 17th and 18th March.

Female Deputy Refuge Manager*

The postholder is responsible for supporting the refuge manager in the capacity of deputy manager taking a lead on the effective financial and operational management and development of Ross House Women & Children’s Refuge, including out of hours and on-call provision. The postholder will also provide support on management and development of the refuge team, including volunteers, and will ensure effective, appropriate and quality services are provided within a safe and supportive environment for women and children who have experienced domestic abuse. 

Hours: 35 per week, working a shift pattern

Salary: £25,383 plus 6% pension contribution

*Exempt under the Equality Act 20, Schedule 9, part 1.

Note that successful applicants will be required to complete an Enhanced Disclosure and Barring Service application (a conviction will not necessarily be a bar to obtaining a position)

Documents

How to apply

Please submit your CV and up to 300 words (per question) on each of the following questions:

  • Why do you want to work for The First Step?
  • What is your experience working with people who have been affected by domestic abuse (or other vulnerable groups)?
  • What do you think is most important when supporting people who have experienced domestic abuse?

In addition please tell is on up to 2 sides of text on how you meet the person specification on the job description.

Email the above, along with your supporting documents to enquiries@thefirststep.org.uk

Closing date for completed applications is 9am Wednesday 10th March, with interviews 17th and 18th March.

 

Refuge Worker – Days

The First Step is an organisation where we work together as a team and have a supportive and empowering culture. We were founded with the people we support at the heart of everything we do, and we still have that focus across all the services we provide. Our behaviours and values reflect this and we are excited to speak to applicants who want to work in this way. Please do apply if you bring new ideas to the table, wish to learn and embrace best practice, and are committed to every service user having the best possible experience here with us.

Based in our Knowsley refuge site, the successful candidate will assist in the provision of a safe temporary accommodation service for women and children, homeless as a direct result of domestic abuse, offering practical and emotional help and support. You will ensure that each woman or family has the opportunity to evaluate the impact their experience has had on them and establish what their own personal goals are for the future.

Refuge Workers support women in resettlement; establishing possible locations, assessing risk and applying for housing with the relevant local authority. Helping women to prepare for the move back into the community and ensuring they are fully equipped and confident in maintaining their new tenancy.

This is a part time post; average 27.5 hours per week, working across a three-week rolling rota over seven days which also include Bank Holidays.

Subject to enhanced DBS checks, This post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Female applicants only (*Exempt under the Equality Act 20, Schedule 9, part 1.)

Documents

How to apply

Please submit your CV and up to 300 words (per question) on each of the following questions:

  • Why do you want to work for The First Step?
  • What is your experience working with people who have been affected by domestic abuse (or other vulnerable groups)?
  • What do you think is most important when supporting people who have experienced domestic abuse?

In addition please tell is on up to 2 sides of text on how you meet the person specification on the job description.

Please email your CV and supporting documents to enquiries@thefirststep.org.uk

We will be assessing applications on an ongoing basis so please apply as soon as you are ready.

 

The First Step is an accredited Living Wage Employer and has also received Investors in People accreditation until 2022.

image004About us 1