Working for Us

Exciting opportunities are available at The First Step in Knowsley. Are you passionate about supporting people who have experienced domestic abuse? Are you the person who can help take our refuge forward? If so, we would very much like to hear from you.

The First Step has been providing services to people affected by domestic abuse since 1996 and provide community-based services for victim/survivors across all levels of risk as well as a refuge for women and children escaping domestic abuse.

The First Step works across two sites:

  • Community services based in the Old Schoolhouse, Huyton
  • Accommodation service of a women and children’s refuge based in Knowsley

We currently have a staff team of 17 with 6 based in the Old Schoolhouse and 11 at the refuge. The Refuge Manager and the Deputy Refuge Manager are based at our refuge in Knowsley, Merseyside.

The First Step is an organisation where we work together as a team and have a supportive and empowering culture. We were founded with the people we support at the heart of everything we do, and we still have that focus across all the services we provide. Our behaviours and values reflect this, and we are excited to speak to applicants who want to work in this way. Please do apply if you bring new ideas to the table, wish to learn and embrace best practice, and are committed to every service user having the best possible experience here with us.

For an informal discussion with our CEO about either role please contact

The First Step is an accredited Living Wage Employer and has also received Investors in People accreditation until 2022.

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We currently have 2 vacancies.

RoleClosing Date
Volunteers N/A
IDSVA (Independent Domestic & Sexual Violence Advocate) Friday 19th March 2021